Refund and Returns Policy

Last updated: October 2025

Thank you for shopping at Geton Digital.
We take pride in providing quality digital products such as eBooks, online courses, and digital learning materials.
Please read our refund and return policy carefully before making a purchase.

1. No Physical Returns

Since all our products are digital downloads, no physical items are shipped. Therefore, returns or exchanges are not applicable once the digital product has been delivered to your email or made available for download.

2. Refund Policy

Our refund policy lasts 7 days from the date of purchase.

Refunds will only be issued under the following conditions:

You were charged twice for the same product.
You did not receive the download link or access even after successful payment.
The product file is corrupted or inaccessible, and we are unable to resolve the issue.

Refunds will not be provided for:

Change of mind after purchase.
Accidental purchases or misunderstanding of the product description.
Technical issues caused by your device, internet connection, or software incompatibility.

3. How to Request a Refund

To request a refund, please email us at getondigitals@gmail.com within 7 days of purchase.
Include:

Your order ID
Date of purchase
A brief reason for refund

Once we verify your claim, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 5–7 business days, and the amount will be credited to your original payment method.

4. Sale or Discounted Items

Refunds are not available on products purchased during a sale, discount offer, or special promotion.

5. Technical Assistance

If you face any issue in downloading or accessing the eBook or digital content, please contact us at getondigitals@gmail.com — our support team will help you as soon as possible.

6. Contact Information

For any questions regarding this Refund Policy, please contact us at:

📧 Email: getondigitals@gmail.com
📍 Address: Near Pashu Bazar, Narainapur, Santkabir Nagar, Uttar Pradesh, India